UPDATED: February 2003
Additional Information may be obtained for all County agencies through the Montgomery County Website: www.montgomerycountymd.gov. Use the Montgomery County "Service Locator" by clicking on "County Services".
When calling about a specific problem, relate as much detail as possible (name of property owner, address or exact location, car tag number, etc.)
FOR ALL DOWNTOWN SILVER SPRING (Central Business District) MAINTENANCE, STREET BANNERS AND LIGHTING ISSUES, call the Silver Spring Urban District AT 301-565-7300.
| Problem Type or Service Needed | Agency Responsible | Agency Division | Phone Number | E-Mail or Website | |
| Abandoned vehicle - private property | Department of Housing and Community Affairs | Code Enforcement | 240-777-3600 | http://hca.montgomerycountymd.gov | |
| Abandoned vehicle - public right-of-way | Police | Abandoned Auto Section | 301-840-2454 | ||
| Air Quality Air Pollution |
Department of Environmental Protection | Policy & Compliance | 240-777-7758 | Send e-mail. | |
| Animal issues-(stray, bite, animal-in- distress) | Police | Animal Control or Humane Society | 301-279-1066 or 301-279-1823 emer 24 hr 301-279-1694 | ||
| Apartment - overcrowding; other code violation | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Building Permit | Department of Permitting Services | Casework management Division | 240-777-6210 | http://permits.emontgomery.org choose "building construction" |
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| Bus Information - Metrobus | WMATA | Wash Metro Area Transit Authority | 202-637-7000 | http://Rideguide.wmata.com | |
| Bus information - Ride-On | Department of Public Works and Transportation | Transit Services | 240-777-7433 | http://Traffic.dpwt.com | |
| Drainage - private property | Department of Housing and Community Affairs | Code Enforcement | http://hca.montgomerycountymd.gov | ||
| Drainage - public right-of-way | Department of Public Works and Transportation | Highway Services | 240-777-7623 | ||
| Driveway permit | Department of Permitting Services | Land Development Division | 240-777-6320 | http://permits.emontgomery.org choose "roads" |
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| Dumping, illegal | Department of Environmental Protection | Policy & Compliance | 240-777-3867 (Hotline) |
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| Dumpsters overflowing | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Electricity | PEPCO | 202-833-7500 | Emergency telephone 202-872-3432 | ||
| Fences/walls around yards | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Fire safety | Fire & Rescue Services | Code Enforcement | 240-777-2457 | ||
| Food / licenses and permits | Department of Health and Human Services | License & Regulatory Services | 240-777-3986 | ||
| Gas service or emergency | Washington Gas | Maryland Division | 703-750-1000 | ||
| Graffiti - private property | Graffiti Abatement Partners, Inc. "GRAB" | 301-607-GRAB | |||
| Graffiti - on public signs | Department of Public Works and Transportation | Traffic & Parking Services | 240-777-2190 | ||
| Hazardous materials | Department of Public Works and Transportation | Solid Waste Services | 240-777-6410 | http://Solidwaste.dpwt.com | |
| Homeless assistance | Department of Health and Human Services | Progress Place | 301-585-4471 | ||
| Homeless, trespassing | Police | Non-emergency telephone | 301-279-8000 | ||
| Housing and building maintenance | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Housing, overcrowding; other code violation | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Lighting, street light out (wood pole) | PEPCO | (Give pole number) | 202-833-7500 | Emergency telephone 202-872-2000 | |
| Lighting, street (pedestrian light or metal pole) | Department of Public Works and Transportation | Traffic & Parking Services | 240-777-2190 | http://www.dpwt.com choose "Traffic & Parking" and "street lighting" |
|
| Litter, private property | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | http://hca.montgomerycountymd.gov | |
| Litter, public right-of-way (hazards only) | Department of Public Works and Transportation | Highway Services | 240-777-7623 | ||
| Metrorail | WMATA | Wash Metro Area Transit Authority | 202-637-7000 | Send e-mail. | |
| Metro station -maintenance & landscaping | Metro | Maintenance Division | 202-962-5004 | ||
| Noise control | Department of Environmental Protection | Policy & Compliance | 240-777-7770 | Send e-mail. | |
| Parking enforcement | Police | Non-emergency telephone | 301-279-8000 | ||
| Parking enforcement Downtown Silver Spring |
Department of Public Works and Transportation | Parking Enforcement | 240-777-8740 | ||
| Parking maintenance (public lots and garages) | Department of Public Works and Transportation | Parking Maintenance | 301-565-7381 | ||
| Potholes - County road | Department of Public Works and Transportation | Highway Services | 240-777-7623 | http://www.dpwt.com choose "Highway Services" and "report potholes" |
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| Potholes - MD state numbered route | State Highway Administration | Greenbelt Office | 1-800-749-0737 | ||
| Rats | Department of Health and Human Services | License & Regulatory Services | 240-777-3986 | ||
| Recycling | Department of Public Works and Transportation | Solid Waste Services | 240-777-6400 | http://Solidwaste.dpwt.com | |
| Sediment control | Department of Permitting Services | Casework Management | 240-777-6260 | http://Permits.emontgomery.org choose "water resources" |
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| Sidewalk installation (new) | Department of Public Works and Transportation | Highway Services | 240-777-7272 | http://www.dpwt.com choose "Highway Services" and "new sidewalks" |
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| Sidewalk repair | Department of Public Works and Transportation | Highway Services | 240-777-7623 | ||
| Signs (illegal, broken, or dangerous) | Department of Permitting Services | Zoning | 240-777-6259 | http://Permits.emontgomery.org choose "zoning" | |
| Signs (road sign repair or replacement) | Department of Public Works and Transportation | Traffic & Parking Services | 240-777-2190 | ||
| Snow removal- roads | Department of Public Works and Transportation | Highway Services | 240-777-7623 | http://www.dpwt.com choose "Highway Services" and "snow removal" | |
| Snow removal - sidewalks | Department of Housing and Community Affairs | Code Enforcement | 240-777-3785 | ||
| Traffic signals | Department of Public Works and Transportation | Traffic & Parking Services | 240-777-2190 | http://www.dpwt.com choose "Traffic and Parking" and "traffic signals" |
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| Tree maintenance, public right-of-way | Department of Public Works and Transportation | Highway Services | 240-777-7623 | http://www.dpwt.com choose "Highway Services" and "tree maintenance" |
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| Vendor License street & door-to-door sales | Department of Permitting Services | Casework Management Division | 240-777-6256 | ||
| Water quality | Department of Environmental Protection | Policy & Compliance | 240-777-7770 | Send e-mail. | |
| Weeds, tall grass | Department of Housing and Community Affairs | Code Enforcement | 240-777-3600 | http://hca.montgomerycountymd.gov | |
| Zoning information | Department of Permitting Services | Casework Management Division | 240-777-6240 | http://permits.emontgomery.org choose "zoning" |
See also: Montgomery County Department of Housing and Community Affairs: "A Guide to Code Enforcement" http://hca.montgomerycountymd.gov
DO YOU HAVE A CORRECTION TO THIS LIST? Please call Rusty Wallace, Silver Spring Regional Services, at 301-565-7423 (or e-mail Rusty Wallace).